From: jim bell <jimbell@pacifier.com>
Date: Sun, 21 Jul 1996 04:57:04 +0800
To: snow <snow@smoke.suba.com>
Subject: Re: ABC News on internet telephony
Message-ID: <199607201846.LAA22368@mail.pacifier.com>
MIME-Version: 1.0
Content-Type: text/plain


At 02:12 AM 7/19/96 -0500, snow wrote:

>     It is my understanding that billing is one of the biggest headaches
>and expenses for a phone company. Going to a flat rate would solve a 
>decent amount of that wouldn't it?

I've heard it claimed that billing and customer service is half of their 
costs, at least.  If that's the case, then "flat rate" billing can't be far 
behind.   Prodded by "free" Internet phone, they can't avoid it for much 
longer.

Jim Bell
jimbell@pacifier.com