From: David.K.Merriman@toad.com,       "webmaster@www.shellback.com" <merriman@amaonline.com>
Date: Wed, 21 Aug 1996 02:22:57 +0800
To: cypherpunks@toad.com
Subject: 128-bit IE3.0 adventures
Message-ID: <199608201443.HAA12195@toad.com>
MIME-Version: 1.0
Content-Type: text/plain


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To: cypherpunks@toad.com, webmaster@microsoft.com
Date: Tue Aug 20 09:42:56 1996
I *finally* managed to get through to the 1-800 number that pops up when an 
attempted download of 128-bit MSIE 3.0 fails. They can only send out 
128-bit version *2.0*, it seems. They referred me to the 1-800 Sales 
number, but of course, the sales droids weren't savvy enough to understand 
the problem, and tried to hand me off to a 206 area code number. At that 
point, I called off the drill - I'm not going to pay for a toll call to fix 
MS's screwup.

"original" 800 number: 1-800-455-2959
Alternate 800 number: 1-800-426-9400 (autobot) - select 3, then 4, then 1 
to get a Real Person.

Anyone else upset about being denied might want to give them a call, too. 
Who knows, maybe if they get enough calls, they'll send someone to fix it.

Dave

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