From: "Joseph M. Reagle Jr." <reagle@rpcp.mit.edu>
Date: Wed, 2 Oct 1996 09:52:37 +0800
To: cypherpunks@toad.com
Subject: The Impact of Cybercommunications on Traditional Financial Services
Message-ID: <2.2.32.19961001212421.009df4b8@206.33.128.129>
MIME-Version: 1.0
Content-Type: text/plain


http://www.ctr.columbia.edu/citi/cybercom.html
http://www.ctr.columbia.edu/citi/cybcompap/ravi.htm

Abstract: 



This paper presents a framework that provides a conceptual understanding of
electronic commerce-based financial services. The paper then discusses some
of the research issues that need to be addressed in this emerging area.
Systematic research o n online financial services is virtually non-existent.
Most of the early work consists of anecdotal evidence from individual
companies, usually in the form of trade journal articles which have no
empirical basis. Clearly there is a need for industry-acade mia
collaboration to understand the online financial services area better. There
is also a need to develop methods and tools for measuring the effectiveness
of these services. Traditional effectiveness measuring methods will be of
limited use in cyberspac e as banks enter an era in which financial products
are treated as information commodities and banks are in competition with
non-banks to serve customers with the best bundle of information
_______________________
Regards,          An oral contract isn't worth the paper it's written on. -?
Joseph  Reagle    http://rpcp.mit.edu/~reagle/home.html
reagle@mit.edu    E0 D5 B2 05 B6 12 DA 65  BE 4D E3 C1 6A 66 25 4E