From: "Support Online Staff" <SupportOnlineStaff_001689@news.newswire.microsoft.com>
Date: Sun, 23 Aug 1998 14:20:19 -0700 (PDT)
To: <cypherpunks@toad.com>
Subject: Windows and Internet Explorer Support News Watch - August 24, 1998
Message-ID: <199808232120.OAA26204@toad.com>
MIME-Version: 1.0
Content-Type: text/plain


Windows and Internet Explorer Support News Watch
================================================

TABLE OF CONTENTS
-----------------

 New Support Online Articles
     Windows 98
     Internet Explorer for Windows 95 and Windows NT
     Windows CE
     Windows 95
     Internet Explorer for UNIX

 Get Support Online Articles by E-mail

 Visit Support Online


As a subscriber to the Windows and Internet Explorer Support News Watch
you receive e-mail twice each month that highlights some of the new articles recently published on Support Online
Microsoft's award-winning technical support web site. The following are new Support Online articles that answer frequently asked questions about using Windows and Internet Explorer:


Windows 98
----------

Setup Does Not Detect Multiple Display Adapters Correctly (Q191622)
http://support.microsoft.com/support/kb/articles/q191/6/22.asp

Err Msg: WAOL Caused an Invalid Page Fault in Module MSVCRT.DLL (Q191621)
http://support.microsoft.com/support/kb/articles/q191/6/21.asp

Err Msg: Explorer Caused an Invalid Page Fault in Module... (Q191609)
http://support.microsoft.com/support/kb/articles/q191/6/09.asp

Dialog Box Containing No Text Appears When Windows 98 Starts (Q191604)
http://support.microsoft.com/support/kb/articles/q191/6/04.asp

Missing Drives in My Computer and Windows Explorer (Q191579)
http://support.microsoft.com/support/kb/articles/q191/5/79.asp

Err Msg: Internal Error 45: Your Infrared Software Has... (Q191578)
http://support.microsoft.com/support/kb/articles/q191/5/78.asp

Cannot Access Post Office with Windows Messaging (Q191576)
http://support.microsoft.com/support/kb/articles/q191/5/76.asp

System Configuration Utility Does Not Disable Files (Q191547)
http://support.microsoft.com/support/kb/articles/q191/5/47.asp

Windows 98 Dial-up Networking Security Upgrade Available (Q191540)
http://support.microsoft.com/support/kb/articles/q191/5/40.asp

HP ScanJet 5p Does Not Function After Upgrade to Windows 98 (Q191530)
http://support.microsoft.com/support/kb/articles/q191/5/30.asp

Cannot Print in Windows After Upgrading to Windows 98 (Q191516)
http://support.microsoft.com/support/kb/articles/q191/5/16.asp

Dxinfo.exe Tool Reports That the Directx.cpl File Is Missing (Q191490)
http://support.microsoft.com/support/kb/articles/q191/4/90.asp

Hard Disk Is Low on Disk Space Message During Windows 98 Setup (Q191489)
http://support.microsoft.com/support/kb/articles/q191/4/89.asp

Network Connections Unavailable After You Connect to Network (Q191481)
http://support.microsoft.com/support/kb/articles/q191/4/81.asp

Err Msg: The Telephony System Cannot Perform That Function at... (Q191468)
http://support.microsoft.com/support/kb/articles/q191/4/68.asp

Using ToggleKeys Feature Causes Sounds to Be Played Quietly (Q191458)
http://support.microsoft.com/support/kb/articles/q191/4/58.asp

Internet Explorer Does Not Save Connection Settings (Q191451)
http://support.microsoft.com/support/kb/articles/q191/4/51.asp

Err Msg: Error 633: The Modem Is Not Installed or Configured... (Q191444)
http://support.microsoft.com/support/kb/articles/q191/4/44.asp

Err Msg: Drive Converter Was Unable to Get a Lock on the Drive (Q191442)
http://support.microsoft.com/support/kb/articles/q191/4/42.asp

Sierra Semiconductor 33.6 Modem Does Not Work Correctly (Q191422)
http://support.microsoft.com/support/kb/articles/q191/4/22.asp

Roaming Profiles Do Not Always Update Correctly (Q191416)
http://support.microsoft.com/support/kb/articles/q191/4/16.asp

"Please Wait While Setup Searches for..." Message Appears (Q191392)
http://support.microsoft.com/support/kb/articles/q191/3/92.asp

Computer Appears to Stop Responding During Windows 98 Setup (Q191391)
http://support.microsoft.com/support/kb/articles/q191/3/91.asp

Not Enough Disk Space Error Message During Windows 98 Setup (Q191369)
http://support.microsoft.com/support/kb/articles/q191/3/69.asp

ScanDisk Stops Responding During Windows 98 Setup (Q191366)
http://support.microsoft.com/support/kb/articles/q191/3/66.asp

Two PC Cards Detected for Every One Inserted into Your Computer (Q191364)
http://support.microsoft.com/support/kb/articles/q191/3/64.asp

Cannot Log on to Network or Gain Access to Network Resources (Q191291)
http://support.microsoft.com/support/kb/articles/q191/2/91.asp

Cannot Install 3Com 3C905B Network Adapter in Windows 98 (Q191283)
http://support.microsoft.com/support/kb/articles/q191/2/83.asp

Error Message: Couldn't Load Cmf.dll, Check BinDir in Xcm.ini (Q191269)
http://support.microsoft.com/support/kb/articles/q191/2/69.asp

Windows 98 Setup Stops Responding While Trying to Play a Sound (Q191257)
http://support.microsoft.com/support/kb/articles/q191/2/57.asp

Tools Are Unavailable on Windows 98 (Retail Version) Boot Disk (Q191252)
http://support.microsoft.com/support/kb/articles/q191/2/52.asp

No Default MIDI Output Device in Multimedia Properties (Q191249)
http://support.microsoft.com/support/kb/articles/q191/2/49.asp

Err Msg: Cannot Find Program.exe Needed for Opening Files... (Q191219)
http://support.microsoft.com/support/kb/articles/q191/2/19.asp

Problems Using Media Player to Play .avi Files (Q191195)
http://support.microsoft.com/support/kb/articles/q191/1/95.asp

Cannot Access NDS Resources After Reinstalling Windows 98 (Q191185)
http://support.microsoft.com/support/kb/articles/q191/1/85.asp

SHIFT+TAB Does Not Work as Expected on Windows 98 Desktop (Q191171)
http://support.microsoft.com/support/kb/articles/q191/1/71.asp


Internet Explorer for Windows 95 and Windows NT 4.0
---------------------------------------------------

McAfee WebScanX 3.1.2 Does Not Detect or Restrict Browsing (Q191633)
http://support.microsoft.com/support/kb/articles/q191/6/33.asp

Err Msg: Explorer Caused an Invalid Page Fault in Module... (Q191607)
http://support.microsoft.com/support/kb/articles/q191/6/07.asp

Web Sites Open in the Search Bar (Q191580)
http://support.microsoft.com/support/kb/articles/q191/5/80.asp

Channel Bar Icons Appear as Folder Icons (Q191426)
http://support.microsoft.com/support/kb/articles/q191/4/26.asp

How to Enable Preview for Multimedia Files (Q191242)
http://support.microsoft.com/support/kb/articles/q191/2/42.asp

Update Available for Window.External JScript Security Issue (Q191200)
http://support.microsoft.com/support/kb/articles/q191/2/00.asp


Windows CE
----------

Err Msg: Microsoft Outlook Synchronization Service Failed...(Q191374)
http://support.microsoft.com/support/kb/articles/q191/3/74.asp


Windows 95
----------

Dial-Up Networking 1.3 Upgrade Available (Q191494)
http://support.microsoft.com/support/kb/articles/q191/4/94.asp

Conflicts Visible in Device Manager But Devices Work Correctly (Q191312)
http://support.microsoft.com/support/kb/articles/q191/3/12.asp

Cannot Change Password with DUN 1.2b and 128-Bit Encryption (Q191192)
http://support.microsoft.com/support/kb/articles/q191/1/92.asp

You Receive Error Messages When You Click Dial Properties (Q191152)
http://support.microsoft.com/support/kb/articles/q191/1/52.asp

Customizing Windows for Individuals with Disabilities (Q165486)
http://support.microsoft.com/support/kb/articles/q165/4/86.asp


Internet Explorer for UNIX
--------------------------

Internet Explorer and Outlook Express Hangs Window Manager (Q191514)
http://support.microsoft.com/support/kb/articles/q191/5/14.asp

Update Available for Window.External JScript Security Issue (Q191200)
http://support.microsoft.com/support/kb/articles/q191/2/00.asp


Get Support Online Articles by E-mail
-------------------------------------

You can also receive these articles (and others) in e-mail by sending a message to mshelp@microsoft.com. In the Subject line of your message
enter the Article-ID number (Qnnnnnn). For example to receive Q162721
your Subject line should resemble the following example:

Subject: Q162721

You can have multiple articles sent to you in e-mail by typing multiple Article-ID numbers separated by a comma. For example:

Subject: Q178049
Q174914
Q174062

To receive an index of articles
enter "Index" (without quotation marks) in the Subject line. For example:

Subject: Index

The MSHelp Index is updated monthly. For more information about MSHelp
see http://support.microsoft.com/support/kb/articles/q183/1/21.asp.

Visit Support Online
--------------------

We also encourage you to visit Support Online at
http://support.microsoft.com/support/
to see our complete selection of helpful articles designed to answer questions about using Microsoft products.

Sincerely,
The Support Online Team

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