From: root <root@einstein.ssz.com>
To: entropy@IntNet.net (Jonathan Cooper)
Message Hash: 60fbee3fda39ed21fa021e22854c500e14a3b13baabeea4c8c399e9a2b792438
Message ID: <199502070420.WAA01441@einstein.ssz.com>
Reply To: <Pine.SV4.3.91.950206191208.28669C-100000@xcalibur>
UTC Datetime: 1995-02-07 04:26:25 UTC
Raw Date: Mon, 6 Feb 95 20:26:25 PST
From: root <root@einstein.ssz.com>
Date: Mon, 6 Feb 95 20:26:25 PST
To: entropy@IntNet.net (Jonathan Cooper)
Subject: Re: "encrypt tcp connections" hacks
In-Reply-To: <Pine.SV4.3.91.950206191208.28669C-100000@xcalibur>
Message-ID: <199502070420.WAA01441@einstein.ssz.com>
MIME-Version: 1.0
Content-Type: text
>
> You've obviously never attempted to get a Windows product working for
> someone whose previous experience with a computer is limited to "Solitaire".
>
> I've done work with this ISP, and I can tell you it's nearly the most
> frustrating experience I've had in my life -- Windows has bizzare
> conflicts with software eating other software, ports getting set up
> wrong, and just general nastiness. Even the slickest software needs
> helpline time - for whatever reason.
>
I have been doing help desk related work for nearly 10 years and in my
experience 'user friendly' is something you see on ads and never in the
software.
I have yet to see a piece of software that is useful and actually solves
a problem or does a job that doesn't also require an investment by the
help desk.
It simply ain't that easy.
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